Heads in Beds - Jacob Tomsky

[goodreads]

Title: Heads in Beds
Author: Jacob Tomsky
Genre: Memoir
Rating: 4/5
# pages: 320
Date read: July, 2014

Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in "hospitality" for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know.

I always love these "behind the scenes" memoirs, and this was no different. I found it interesting to learn more about the internal workings of hotels, and am somehow not surprised that there's so much hustling going on.

It did have a bunch of trips for weary travelers - some more kosher than others though.